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Servicing, Maintenance & Repairs

 

Quick reference guide to this page

> servicing & maintenance

> repairs & spare parts

> onsite reupholstery service

 

 

Servicing - looking after your medical equipment

As a manufacturer we have the in-house expertise to offer a comprehensive repair and servicing facility.

Maintenance & Servicing

We strongly recommend that in order to keep your Meditelle equipment in excellent condition, it should be serviced annually.

For customers with fixed electric and hydraulic couches we offer a maintenance site visit which includes a visit by a Meditelle technician together with a thorough equipment safety check and routine service & maintenance of the equipment; plus an appraisal of any additional major parts required e.g. electronic motors, hydraulic pumps etc., which will charged for separately at cost.

If an offsite factory repair is deemed necessary a separate cost estimate for this will be provided.

We can offer this service on most brands of couches & plinths. Please allow at least 4-5 weeks for us to schedule a site visit.

Easily portable products can be retuned to our factory workshop for servicing which includes as standard product check + general maintenance + quote for any additional factory repair + courier return after servicing.

Refer to table for technical site visit charges for your area. To book a maintenance site visit please call 0121~332~1850.

 

Medical Equipment Repairs

A repair facility is available for your Meditelle Equipment should it become damaged or require refurbishment after the guarantee period has elapsed.

Easily portable products can be returned to our factory workshop; alternatively for larger equipment a technical site visit is offered Please see table for prices by area. Any required parts are charged additionally to the cost of a repair/visit.

Refer to table for technical site visit charges for your area. To book please call 0121~332~1850.

note: for repairs under warranty please refer to guarantee details.

more about our re-upholstery service

 

Note: Pre-payment is normally required in full with order for all service activities.

Servicing & Repair Technical Onsite Visits - Chargeable by area as follows:

Postcodes

Price

B, DY, WV, TF, CV, WR, WS

£145

NN, OX, ST, MK, LE

£155

DE, CW, SK, WA, M, WN, BL, OL, BB, PR, FY, HD, HX, HP, SG, LU, AL, HR, GL, CH, L

£165

NP, LD, RG, SN, BS, BA S, NG, CB, CM, BD, LS, HG, WF

£180

WD, EN, HA, N, IG, UB, W, NW, WC, EC, E, TW, SW, SE, SM

£185

DN, LN, PE, SO, SP, SY, HU, YO, WF, SL

£190

LA, DL, TS, CF, RH, GU, KT, CR, BR, DA, RM

£200

LL, SA, TA, DT, BH, IP, CO, CA, DH, SR

£205

ME, PO, CT, TN, BN, SS, NR, EX, NE

£215


all prices are for a single unit -additional units @£30 each. Prices plus VAT.

Scotland, Ireland, TR,PL,TQ - P&A on request.

 

Factory Service:

 £75

 

Replacement Parts

We are able to supply spare/replacement component parts such as feet, castor wheels, knobs, cables, ratchets, for our Meditelle equipment - please contact us  for availability and cost (if applicable).

For major component parts required out of warranty e.g. electronic motors, hydraulic pumps, hand consoles etc., please refer to our parts price list download

 

 


T: 0121~332~1850     F: 0121~332~1851     E: enquiry@meditelle.co.uk


Meditelle Ltd  © 2013 Meditelle Medical Equipment Ltd.